Ƥ¸ïЬҵÐÐÒµÓ¢ÎļòÀú·¶ÎÄ

Ƥ¸ïЬҵÐÐÒµÓ¢ÎļòÀú·¶ÎÄ ±êÇ©: ¼òÀúÄ£°åÏÂÔØ,ÇóÖ°¼òÀúÄ£°åÏÂÔØ,¸öÈËÇóÖ°¼òÀúÄ£°å http://www.519jianli.com

Personal Details

Name:	Miss. M	Nationality:	China (Mainland)
Current Place:	Guangzhou	Height/Weight:	156 cm£ 45 kg
Marital Status:	Single	Age:	29 years

Career Objective

Application type:	Jobseeker
Preferred job title:	Apparels / Textiles / Leather / Shoes Goods: Assistant Customer Service Manager ¡¢ : ¡¢ :
Working life:	5	Title:	No title
Job type:	Full time	Expected Start date:	In a month
Expected salary:	£¤8,000--£¤12,000	Preferred working place:	Guangzhou Foshan

Work experience

Company's name: QUALIMAN INDUSTRIAL CO., LTD.Begin and end date: 2005-05-2009-07 Enterprise nature: Sino-foreign joint venturesIndustry: Trade/Consumption/Manufacturing/Operation Job Title: Assistant Customer Service Manager Job description: In Qualiman Industrial Co. Ltd.(Toy Factory) as an Assistant customers Service Manager. Communicate with oversea customer via telephone and email directly, attend business meeting at customer office around Pearl River Delta. Well knowledge of major retails, such as TRU, Wal-Mart, ELC, etc. Set up domestic customer service team. Assist to establish ISO documents and responsible for audit Set up rules and regulations of department, make target plans Provide best services to clients and meet clients’ requirements. Receive and control orders from oversea client and trading company. Coordinate PMC and shipping department ensure on-time delivery, assist to apply Form A & CO., make sure shipment documents send out to customer immediately after shipment and in time payment. Follow up on customer complaints. Coordinate the resolve in a timely reply to customer satisfaction. Mainly in charge of Mattel, Bandai, Vetch, Li & Fung, Zizzle, SEI, Vivid Reasons for leaving:

Educational Background

Name of School:	Shantou University
Highest Degree:	Bachelor	Date of Graduation:	2004-07-01
Name of Major 1:	International Economics and Trade	Name of Major 2:
Education experience:	Start date End date Education organization Majors Certificate Certificate No 2000-09 2004-07 Shantou University International Economics and Trade Bachelor

Language Ability

Foreign Language:	English	Level:	excellent
Chinese level:	excellent	Cantonese Level:	perfect

Relevant skills and abilities

Graduated at Shantou University, major in International Economics and Trade. Excellent at English, including listening, speaking, reading and writing, good knowledge of international trade. Cantonese and Mandarin are excellent as well. Familiar operation on WORD, EXCEL, OUTLOOK EXPRESS, POWERPOINT, ERP system. Honest, kindhearted, positive and optimistic, adaptable, self-confident. Good at study and acceptance of new things, have good language expression and response capabilities. Has a good ability to work independently, coordination and team spirit.

Self-recommendation letter